PRIVACY POLICY

This Privacy Policy describes the information that Solutions for Account Management (SAM) collects through its website https://samincsolutions.com (the “Website or Site”), and how SAM uses that information. This Policy does not apply to information collected by: (i) SAM offline or through any means other than through the website; or (ii) any third party, including through any application or content that may link to or be accessible from or through the website.

Each time you (“User” or “You” or “Your”) use the website, the current version of this Privacy Policy will apply. IF AT ANY TIME YOU FIND THIS PRIVACY POLICY UNACCEPTABLE OR YOU DO NOT AGREE TO THE USER AGREEMENT, YOU MUST LEAVE THE WEBSITE. Unless SAM obtains Your express consent, any revised Privacy Policy will apply only to information collected by SAM after such time as the revised Privacy Policy takes effect.

SAM is committed to protecting your privacy!

SAM is vigilant about protecting your privacy. We understand better than most the need for you to maintain control over your personal and business data when using the Internet. We maintain your privacy through the enforcement of strict internal policies that exceed industry standards.

SAM wants to demonstrate its commitment to your privacy and has agreed to disclose its information practices and have its privacy practices reviewed regarding what personally identifiable information of yours is collected from you through the Website.

We Protect Your Right to Privacy

SAM respects your privacy and are transparent in outlining what we do with the information we gather and how we use the information. Our guidelines for using and protecting the information you provide us during a visit to our website are outlined below.

What Information We Gather/Track

We collect and store some or all the following information about our users: name; email address; and business information, such as name, address, phone number, and buying interests. We also receive and may store certain types of information whenever you interact with us.

Use of Data

SAM uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, update you on service and offerings, and personalize our website for you.

Use of Cookies

The SAM portal uses a single, essential session cookie to maintain secure authentication during an active session.  This cookie does not track browsing activity or collect analytics data and expires when the session ends.

Who We Share It With

SAM will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with other portfolio sellers and/or business partners who are acting on our behalf for the uses described in “Use of Data”.

Data Retention

SAM retains information in accordance with applicable laws and contractual requirements.  Default retention periods comply with statutory and regulatory obligations and may be adjusted to meet the data retention policies of SAM’s business partners.

Data Storage and Geographic Segregation

SAM maintains separate infrastructure for U.S. and Canadian operations:

  • S. data is stored exclusively on servers located in the United States.
  • Canadian data is stored exclusively on servers located in Canada. Cross-border access is restricted to maintain data sovereignty and comply with jurisdictional privacy laws.

SAM Log Files

SAM maintains log files of the traffic that visits the website. Log files include information that allows us to determine when a party visits our site, how that party came to visit our site, and what type of visitors are visiting our site.  Log files are used to manage traffic loads, information technology requirements for providing reliable service. Information collected includes IP addresses, User IDs, and browser types.

Log files provide SAM a method for determining the number of users who have viewed each portfolio, downloaded the due diligence files for review, and updated or returned a document.

Information Security

All information gathered on the website is stored and maintained in secure facilities that limit access to authorized personnel only. These personnel can only access the information through a series of access-control procedures. All SAM employees are briefed about the company’s privacy and security policies on a regular basis. The website is regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing.

People Under the Age of 18

Our website is not intended for anyone under 18 years of age. No one under age 18 may provide any information to or on the website. We do not knowingly collect personal information from anyone under the age of 18. If you are under 18, do not use or provide any information on the website. If we learn we have collected or received personal information from a person under the age of 18, we will delete that information. If you believe we might have any information from or about a person under the age of 18, please contact us at compliance@samincsolutions.com.

Compliance With Privacy Laws

SAM complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and other similar state laws.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.  We encourage you to check with the appropriate office/department in your state to understand your rights.